What this rejection means
Something in the app or the listing points to another platform: an Android status bar in a screenshot, a “Get it on Google Play” badge, or “also on Android” in the description.
Why reviewers send it
App Store listings and apps should be about the iPhone version. A web app’s footer with a Google Play badge, an Android screenshot, or “also on Android” in the copy are all treated as irrelevant third-party platform information.
The message App Review sends
Guideline 2.3.10 - Performance - Accurate Metadata
We noticed that your app or its metadata includes irrelevant third-party platform information. Specifically, your app’s screenshots include Android references.The exact wording changes from one review to the next; the guideline number is what to look for.
How to fix it
- Remove Google Play badges, Android device frames and Android mentions from the screenshots, the description and What’s New.
- Check the app itself: a website footer with store badges often ships inside a wrapped app.
- Hide web-only links such as “Download the Android app” when the app runs on iOS.
- Update the listing — and the build, if the app shows them — and resubmit.
Fix it with Lovable, Bolt or Cursor
If the app was built with an AI builder, paste this into it, then check the result on a phone:
When the app runs on iOS (Capacitor.getPlatform() === "ios"), hide Google Play badges, “Get it on Android” links and any other mention of Android.What to reply in App Store Connect
Replace the [brackets] with what you actually changed:
Guideline 2.3.10 — We removed every reference to other platforms from the screenshots, the description and the app’s [footer / about screen].Got a different message?
Paste the whole rejection into the rejection explainer. It recognises this one and 26 others, in your browser — nothing is uploaded.
Other App Store rejections
- App Store Guideline 4.3 Spam rejection
- Guideline 4.2 Minimum Functionality rejection
- Guideline 2.1 App Completeness rejection
- Guideline 2.1 Information Needed: demo account
- Guideline 4.0 Design rejection: sign-in in Safari
- Guideline 2.3.3 Accurate Metadata: screenshots
- Guideline 2.3.8: app icon or name doesn’t match
- Guideline 4.8 Login Services: Sign in with Apple
- Guideline 5.1.1(v): account deletion required
- Guideline 5.1.1: permission purpose string
- Guideline 5.1.1: sign-up required to use the app
- Guideline 5.1.1(i): privacy policy link missing
- Guideline 5.1.2: App Tracking Transparency
- Guideline 3.1.1: digital goods without In-App Purchase
- Guideline 3.1.2: subscription information missing
- Guideline 1.5: support URL doesn’t work